“Our people are Change Makers. Every day we make processes smarter, organisations more efficient and customer experiences better. We think differently.”
How did we help a major retailer turn ringing phones into buzzing doorbells?
A major retailer we’ve been working with for nearly 15 years is something of a UK institution. They attract millions of shoppers through their door every day and another couple of million shopping online. We provide a variety of customer contact and support services for their direct business...
How robots improved a telecoms provider’s human side
Our client is among the top digital communications companies in the UK, with millions of customers and thousands of transactions every day. Customer satisfaction is high but they need to work smart to keep it this way...
How we helped Sky engage and reward its employees
As a leading entertainment and communications business, our client is famous for its pioneering technology and good customer service. Employee happiness is very important to them – and central to their success...
How we helped a city council unlock the power of digital
Our client is a forward-thinking council, with a clear vision for its citizens, communities and businesses...
How we helped an online bank move into a completely new market
Our client is a fairly new name in online banking but currently serves 7m customer accounts across its product range – mainly mortgages, credit cards, personal loans and savings...
Helping Zurich and its customers adapt to new legislation
Zurich Insurance Group is one of the world’s largest insurance companies and one of the few to operate on a truly global basis. It provides a wide range of property and casualty, and life insurance products, pensions and investment services in more than 210 countries and territories...
 
We are a UK business that is expanding fast with many opportunities opening up overseas and a steadily growing portfolio across the globe. Find out more about our network.