“Our people are Change Makers. Every day we make processes smarter, organisations more efficient and customer experiences better. We think differently.”
Who we are
Here at Capita we provide a diverse and broad range of services across both the public and private sectors. Our employees live out our values every day and strive towards a common purpose – delivering positive change.
“We unlock value by applying talent and technology – for our clients, their organisations and our communities.”
The Change Makers campaign profiles a number of client contracts where we have created meaningful change for our clients and their customers.
How robots improved a telecoms provider’s human side
Our client is among the top digital communications companies in the UK, with millions of customers and thousands of transactions every day. Customer satisfaction is high but they need to work smart to keep it this way...
How we helped Sky engage and reward its employees
As a leading entertainment and communications business, our client is famous for its pioneering technology and good customer service. Employee happiness is very important to them – and central to their success...
Helping Zurich and its customers adapt to new legislation
Zurich Insurance Group is one of the world’s largest insurance companies and one of the few to operate on a truly global basis. It provides a wide range of property and casualty, and life insurance products, pensions and investment services in more than 210 countries and territories...
We are a UK business that is expanding fast with many opportunities opening up overseas and a steadily growing portfolio across the globe. Find out more about our network.